1. Introduction
PT Voltix Trade International (“Voltix,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or communicate with us.
By accessing voltixtrade.com (the “Website”) or engaging with Voltix in any capacity, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us, as well as data automatically gathered when you use our Website.
Information you provide directly:
Full name
- Email address
- Phone number
- Company name
- Project details and inquiries submitted through our contact forms
- Any other information you choose to share with us
Information collected automatically:
- IP address and approximate location
- Browser type and version
- Device information and operating system
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
3. How We Use Your Information
The personal data we collect is used solely to provide and improve our services. Specifically, we use your information to:
- Respond to inquiries, quotes, and consultation requests
- Deliver the services you have requested from Voltix
- Communicate updates, project progress, and relevant business matters
- Improve our Website performance and user experience
- Comply with legal obligations and protect against fraudulent activity
- Send marketing communications, only with your explicit consent
4. Sharing Your Information
Voltix does not sell, rent, or trade your personal data. We only share your information in the following limited situations:
- Service providers — trusted third parties that help us operate our Website and deliver services (e.g., hosting providers, email platforms, analytics tools), bound by strict confidentiality agreements
- Legal requirements — when required to comply with laws, regulations, court orders, or government requests
- Business transfers — in the event of a merger, acquisition, or asset sale, with prior notice to affected users
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. You can manage your cookie preferences at any time through your browser settings.
Types of cookies we may use:
- Essential cookies — required for the Website to function properly
- Analytics cookies — help us understand how visitors interact with our Website
- Marketing cookies — used only with your explicit consent
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws. Once data is no longer needed, it is securely deleted or anonymized.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
PT Voltix Trade International
Email: info@voltixtrade.com
