Privacy Policy
Date: 1.08.2026
1. Introduction
PT Voltix Trade International (“Voltix,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your Personal Data.
This Privacy Policy explains how we collect, use, store, share, and protect Personal Data when you visit voltixtrade.com (the “Website”), use our services, submit an enquiry, or communicate with us.
This Privacy Policy is intended to comply with applicable Indonesian data protection laws, including Law of the Republic of Indonesia No. 27 of 2022 concerning Personal Data Protection (UU PDP) and other applicable regulations.
2. Information We Collect
We may collect Personal Data that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Company name
- Business address
- Project details and enquiries
- Information contained in communications with us
- Other information you choose to provide
We may also automatically collect certain technical information when you use our Website, including:
- IP address and approximate location
- Browser and device information
- Operating system
- Pages visited and time spent on the Website
- Referring URLs
- Cookies and similar technologies
We aim to collect only information that is relevant and necessary for the purposes described in this Privacy Policy.
3. How We Use Your Personal Data
We may use your Personal Data to:
- Respond to enquiries, quotations, and consultation requests
- Provide and manage our services
- Communicate regarding projects, services, and business matters
- Manage our business relationships
- Improve our Website, services, and user experience
- Maintain Website and information security
- Prevent fraud or unauthorised activity
- Comply with legal and regulatory obligations
- Send marketing communications where we have obtained the required consent
We process Personal Data only where we have an appropriate legal basis under applicable Indonesian law, including consent, contractual necessity, legal obligations, or other lawful grounds recognised by the UU PDP.
4. Sharing and International Transfers
Voltix does not sell, rent, or trade your Personal Data.
We may share Personal Data with trusted service providers that help us operate our Website and business, such as hosting providers, IT providers, email platforms, analytics providers, professional advisors, and other service providers.
We may also disclose Personal Data where required by law, court order, government authority, or in connection with a legitimate business transaction such as a merger or acquisition.
Where Personal Data is transferred outside Indonesia, we will take reasonable measures to ensure that the transfer complies with applicable Indonesian data protection requirements.
5. Cookies
Our Website may use cookies and similar technologies for:
- Essential functionality — required for the Website to operate properly
- Analytics — to understand Website traffic and improve our services
- Marketing — where applicable and only with the required consent
You may manage or disable cookies through your browser settings. Disabling essential cookies may affect Website functionality.
6. Data Retention and Security
We retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain business records, comply with legal obligations, or protect our legal rights.
When Personal Data is no longer required, we will take reasonable steps to securely delete, destroy, or anonymise it.
We implement reasonable technical and organisational measures to protect Personal Data against unauthorised access, disclosure, alteration, loss, misuse, or destruction.
If a Personal Data protection failure occurs, we will take appropriate measures to investigate, contain, and mitigate the incident and will provide any notifications required under applicable Indonesian law, including the 3 × 24-hour (72-hour) notification requirement where applicable.
7. Your Rights
Subject to applicable Indonesian law, you may have the right to:
- Obtain information about the processing of your Personal Data
- Access your Personal Data
- Request correction of inaccurate or incomplete data
- Request deletion or destruction of your Personal Data where permitted by law
- Withdraw consent where processing is based on consent
- Request restriction of processing where applicable
- Object to certain processing activities
- Obtain or transfer your Personal Data where permitted by law
- Seek compensation where provided by applicable law
To exercise your rights, please contact us using the details below. We may request information to verify your identity before processing your request.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your Personal Data protection rights, please contact us:
PT Voltix Trade International
Company Number: 0804260097737
Registered Address:
District 8, Treasury Tower Lt. 6 Unit F, Jl. Jend. Sudirman Kav. 52-53, Scbd Lot 28
Indonesia
Email: info@voltixtrade.com
Website: voltixtrade.com
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or applicable laws. The latest version will be published on this Website.
